Configuration and data management professional with 9+ years enforcing controlled,
traceable engineering lifecycle data across PLM/ERP systems - now applying that
discipline in a certification-driven airborne engineering environment aligned to
DO‑254, DO‑178C, and ARP4754A. I define configuration items, manage baselines,
run change control workflows (CR/PR/ECN), and deliver audit-ready status accounting.
9+
Years Experience
3
Industries Served
6
Standards & Frameworks
Experience
A track record of tool and repository governance, process discipline, and cross-functional
collaboration across regulated, standards-driven industries.
Software Configuration Management Specialist
Turkish Aerospace Malaysia
CurrentApr 2026 - PresentCyberjaya
Define and maintain configuration items across the engineering lifecycle (requirements, design, implementation, verification, release) for airborne electronic hardware and embedded software programs.
Establish and manage requirements, design, and release baselines so changes stay controlled and traceable.
Lead Software Change Control Board (SCCB) meetings - impact assessment, change-request approval, and prevention of unauthorized changes.
Provide configuration status accounting and keep data audit-ready for compliance activities aligned to DO‑254, DO‑178C, and ARP4754A.
Support disciplined use of JIRA, IBM DOORS, LDRA, and SVN/Git for issue tracking, requirements, verification evidence, and release tagging.
Took ownership of JIRA administration, securing management approval for SCM to hold full responsibility for JIRA workflow governance and change management configuration.
Built a JIRA Change Request Dashboard from scratch for real-time visibility into CR status, approvals, and ownership.
PLM Configuration Controller
Cochlear Malaysia Sdn Bhd
Oct 2023 - Mar 2026Kuala Lumpur
Global responsibility for setting, maintaining, and enforcing configuration-item identification and change-management standards across the business.
Led Change Review Board (CRB) meetings - equivalent to CR/ECR/ECN change control workflows - and authored implementation plans in formal change notices.
Established and maintained baselines in Windchill PLM, regulating the change process so only approved, validated changes were incorporated.
Owned configuration status accounting: KPI-based reports on open workflows, data quality, and system status for stakeholders and management.
Conducted regular configuration audits and governed tool discipline across Windchill PLM, Oracle ERP, and Cherwell CSM.
Developed and delivered training materials and on-the-job coaching for Windchill users and the CM team.
Partnered with the Configuration Management Manager and cross-functional teams (Engineering, Quality, R&D) to apply project-specific configuration management requirements.
Document Controller Executive
Armstrong Auto Parts Sdn Bhd
Sep 2022 - Sep 2023Negeri Sembilan
Managed full lifecycle traceability for 1,000+ controlled engineering and quality documents under IATF 16949.
Led document audits contributing to zero non-conformances across 2023 internal and customer audits.
Initiated controlled-document process improvements delivering RM30,000 in cost savings for FY2023.
Facilitated Quality Control Circle (QCC) competitions to promote lean documentation practices.
Document Controller
PHN Industry Sdn Bhd
Jan 2017 - Aug 2022Melaka
Designed documentation and configuration protocols for 5+ new model launches, improving project delivery timelines by 20%.
Compiled and analyzed production data to support management decisions and cycle-time tracking.
Streamlined document filing and retrieval, cutting information retrieval time by 40%.
Contributed to Lean Six Sigma / ICC initiatives - 2nd runner-up (2018, 2019) for process improvement.
Screenshots below are redacted - ticket assignees, ticket text, and internal program names have been removed or replaced with generic placeholders. No proprietary, confidential, or personal data is shown; only the tool and workflow I built are represented.
PQRE Dashboard
JIRA Change Request dashboard - Turkish Aerospace Malaysia (TUSAS)
Designed and built from scratch to give the Configuration Management and engineering
teams real-time visibility into change-request status, approvals, and ownership across
TUSAS Malaysia projects. Replaces manual status tracking and reporting with live,
filterable views tied directly to the SCCB workflow - cutting reporting effort and
keeping change data audit-ready.
Change request closure rate against KPI targetTicket aging - how long items have sat in each statusConfiguration item status across PDR and CDR baselines
JIRA
JQL
Dashboards & Filters
Change Control (CR/PR/ECN)
Status Accounting
SCCB Digital Approval Workflow
JIRA Approvals & Automation Redesign - Turkish Aerospace Malaysia (TUSAS)
Replaced a manual, minutes-based SCCB approval process with an auditable Jira Premium
workflow. Diagnosed the core risk - SCR/PR/ECM decisions lived in free-text meeting
minutes with no system-enforced link to the ticket - and designed a three-part fix:
a dedicated SCCB Review issue type, native digital Approvals for unanimous timestamped
sign-off, and three Automation Rules removing manual handling entirely. Built a full
traceability matrix mapping every governance rule to its Jira mechanism, and caught a
design flaw pre-build where unanimous approval over an empty approver field would
auto-pass with zero real sign-offs.
Jira Cloud Premium
Jira Automation
Native Approvals
Smart Values & Lookup Tables
JQL
Item ID Standardization & Field Enforcement
JIRA Data Quality Initiative - Turkish Aerospace Malaysia (TUSAS)
Configuration items and change requests in JIRA lacked a consistent identification scheme,
making it harder to trace items across baselines and link related changes. Proposed and
implemented a standardized Item ID scheme so every configuration item and change request
follows a consistent, traceable naming convention, alongside mandatory field enforcement on
change request issue types - closing gaps where incomplete records were previously accepted
and improving data quality at the point of entry rather than catching it later during audits.
Approved by management and currently rolling out across the CM function.
Jira Automation
Smart Values & Lookup Tables
Data Quality
Field Validators
JQL
Upcoming
More Work in Progress
Another project is in the works. Details will be added here once it’s ready to share.
Skills
Baseline management
Change control (CR/PR/ECN, CRB/SCCB)
Configuration status accounting
Configuration item identification
Release management
Audit & compliance evidence readiness
JIRA
IBM DOORS
LDRA
SVN
Git
Windchill PLM
Oracle ERP
SAP
Cherwell CSM
Microsoft Power BI
Google Looker Studio
Excel (Advanced, incl. VBA)
SQL
Confluence
Microsoft 365
Teams
SharePoint
DO‑254
DO‑178C
ARP4754A
IATF 16949
ISO 9001
IEC 60601
Education
Diploma in Automotive Management Systems - DRB‑HICOM University of Automotive Malaysia · CGPA 3.95 / 4.00
Certifications
Windchill PLM Super User - Cochlear Academy
First Aid at Workplace - St John Ambulance of Malaysia
SQL Essential Training - LinkedIn Learning
Advanced Excel: VBA - LinkedIn Learning
Fundamental Skills for Data Work: Data Analysis and Interpretation - LinkedIn Learning